man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in East Hanover during the cooler months, when they’re required to keep you comfortable. While you know the team at Effective Service Group, LLC. will always be there ASAP when you need us for a heat pump repair, there are some things you can do to double check a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to attempt before you give us a call.

  1. It may sound strange, but make sure everything is switched “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is switched off.
    • Inspect your thermostat to ensure it’s on, switched to the correct temperature and isn’t switched to cool.
    • Then try changing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re hesitant about where it is) and test your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t turned on, revisit your thermostat.
    • If it’s a programmable model, confirm that it’s revealing the accurate time. If it thinks it’s morning when it’s actually night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is a blockage causing your furnace to not work?
    • Examine your air filters to confirm they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air openings?
    • Are all supply registers exposed?
    • Is your exhaust flue open?

If you’ve moved through this checklist and you’re still deprived of heat, call Effective Service Group, LLC. at 973-884-0065 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.